Tech Support evidence: 6 quotes from 1 creator
Every quote, figure and source behind our tech support guide: 6 quotes from 1 creator, grouped by claim, with the full source list.
Every quote, by claim
Accepted figures: each is backed by the creators quoted under it, verbatim and linked to the moment they said it.
Common pitfalls: Chasing client count instead of revenue per customer, Continuing activities such as a newsletter out of habit after they stop working, Not promoting the business while still employed
“revenue or even profit is not necessarily the best metric for my kind of business. In my line of work is the revenue per customer, the yearly revenue per customer that is the best metric.”
Work mode: remote
“So she's on a video call with them and getting those things done.”
Single reports, not yet confirmed
What one creator said, before a second independent source backs it. Not used as a fact anywhere on the site.
Hourly earnings
“We talk about 80 euros, 50 euros, between 50 euros an hour.”
Typical hours per week
“it was three days and a half at work and a day and a half for my own business.”
Common pitfalls
“revenue or even profit is not necessarily the best metric for my kind of business. In my line of work is the revenue per customer, the yearly revenue per customer that is the best metric.”
Work mode
“So she's on a video call with them and getting those things done.”
Employee pay in the related job, nationally and by state
BLS figures describe employees in the closest related occupation, not side-hustle income.
| Related occupation | Median pay | Middle 80% | People employed |
|---|---|---|---|
| Computer User Support Specialists | $29.74/hr ($61,860/yr), BLS OEWS, May 2025 | $40,980–$100,540/yr | 717,190 |
| Computer Network Support Specialists | $36.64/hr ($76,220/yr), BLS OEWS, May 2025 | $47,120–$127,780/yr | 146,190 |
| State | Median annual pay |
|---|---|
| Alabama | $49,630 |
| Alaska | $63,110 |
| Arizona | $61,410 |
| Arkansas | $46,360 |
| California | $79,570 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Delaware | $62,160 |
| District of Columbia | $80,950 |
| Florida | $58,740 |
| Georgia | $60,440 |
| Hawaii | $56,760 |
| Idaho | $59,170 |
| Illinois | $59,860 |
| Indiana | $56,510 |
| Iowa | $58,810 |
| Kansas | $56,150 |
| Kentucky | $57,850 |
| Louisiana | $52,440 |
| Maine | $60,890 |
| Maryland | $64,750 |
| Massachusetts | $75,070 |
| Michigan | $56,240 |
| Minnesota | $63,630 |
| Mississippi | $52,230 |
| Missouri | $59,770 |
| Montana | $58,460 |
| Nebraska | $60,830 |
| Nevada | $57,870 |
| New Hampshire | $60,660 |
| New Jersey | $64,470 |
| New Mexico | $53,280 |
| New York | $72,560 |
| North Carolina | $60,120 |
| North Dakota | $61,310 |
| Ohio | $59,720 |
| Oklahoma | $52,040 |
| Oregon | $62,840 |
| Pennsylvania | $58,670 |
| Puerto Rico | $36,250 |
| Rhode Island | $62,510 |
| South Carolina | $52,080 |
| South Dakota | $48,260 |
| Tennessee | $55,990 |
| Texas | $59,490 |
| Utah | $61,110 |
| Vermont | $63,030 |
| Virginia | $65,040 |
| Washington | $75,220 |
| West Virginia | $55,350 |
| Wisconsin | $58,810 |
| Wyoming | $65,100 |
All sources
- Side Hustle Hero, 199: Why Fewer Clients Meant More Revenue (podcast, 21 Jul 2026, at 25:44)
- Side Hustle Hero, 198: Turn Your Everyday Skills into Paid Offers (podcast, 14 Jul 2026, at 2:57)
- BLS Occupational Employment and Wage Statistics, May 2025.
- BLS Employment Projections, 2025-35.
- O*NET 31.0 Database, 31.0.
All data
| Fact | Value | Source |
|---|---|---|
| Common pitfalls | Chasing client count instead of revenue per customer, Continuing activities such as a newsletter out of habit after they stop working, Not promoting the business while still employed | Side Hustle Hero, Jul 2026 |
| Demand trend | declining | BLS Employment Projections, 2025-35 |
| Nearest occupation | Computer Network Support Specialists | O*NET 31.0 |
| Nearest occupation | Computer User Support Specialists | O*NET 31.0 |
| Work mode | remote | Side Hustle Hero, Jul 2026 |
| Median hourly wage, employees: computer user support specialists | $29.74/hr | BLS OEWS, May 2025 |
| Median annual wage, employees: computer user support specialists | $61,860/yr | BLS OEWS, May 2025 |
| Annual wage, 10th percentile: computer user support specialists | $40,980/yr | BLS OEWS, May 2025 |
| Annual wage, 90th percentile: computer user support specialists | $100,540/yr | BLS OEWS, May 2025 |
| People employed: computer user support specialists | 717,190 jobs | BLS OEWS, May 2025 |
| Projected employment change, 10 years: computer user support specialists | -3.5% | BLS Employment Projections, 2025-35 |
| Share self-employed: computer user support specialists | 2.5% | BLS Employment Projections, 2025-35 |
| Median hourly wage, employees: computer network support specialists | $36.64/hr | BLS OEWS, May 2025 |
| Median annual wage, employees: computer network support specialists | $76,220/yr | BLS OEWS, May 2025 |
| Annual wage, 10th percentile: computer network support specialists | $47,120/yr | BLS OEWS, May 2025 |
| Annual wage, 90th percentile: computer network support specialists | $127,780/yr | BLS OEWS, May 2025 |
| People employed: computer network support specialists | 146,190 jobs | BLS OEWS, May 2025 |
| Projected employment change, 10 years: computer network support specialists | 1.2% | BLS Employment Projections, 2025-35 |
| Share self-employed: computer network support specialists | 2.5% | BLS Employment Projections, 2025-35 |